Director of Operations
Plainfield, NJ
Full Time
Mid Level
Job Title: Director of Operations
Location: The Queen City Academy Charter School
Reports To: Chief Executive Officer (CEO) & Business Administrator
FLSA Status: Full-Time, Exempt
Position Overview
The Director of Operations (DOO) plays a critical leadership role in ensuring the effective, efficient, and mission-aligned operation of all non-instructional functions of the school. This includes oversight of finance, communications, office administration, facilities, compliance, and non-instructional personnel. The DOO creates and manages systems that support school-wide success and ensures that day-to-day operations align with the strategic vision of the school. The person in this role must be a self starter
Key Responsibilities
Finance & Budget Management
- Develop and monitor the school’s annual budget in collaboration with the School Business Administrator, CEO and Board.
- Coordinates with the School Business Administrator to manage financial reporting, forecasting, and monthly reconciliations.
- Coordinate with external finance partners, auditors, and back-office service providers.
- In Coordination with the School Business Administrator, oversees procurement, vendor contracts, and purchasing systems to ensure transparency and cost-effectiveness.
- Maintain accurate financial and vendor records in compliance with local, state, and federal requirements.
- Serves as the Custodian of School Records in accordance with the Open Public Records Act (OPRA).
- Supervise the front office team to ensure a welcoming and efficient experience for students, families, staff, and visitors.
- Manage and Monitor effective systems for student records, enrollment, attendance, supply management, and school-wide scheduling.
- Oversee logistics for school events, testing, and other operational milestones.
- Oversee the HR functions such as onboarding and registration in state systems/ databases
- Oversee office staff, custodians, and external service providers.
- Manage hiring, onboarding, training, and evaluation for operations team members.
- Maintain accurate and confidential HR records; ensure compliance with employment laws and internal policies.
- Foster a positive, collaborative workplace culture across non-instructional departments.
- Oversee the maintenance, safety, and cleanliness of the school facility.
- Work with the maintenance supervisor of grounds and facility on upgrades and repairs with vendors and contractors.
- Ensure compliance with health, safety, and legal standards, including charter, local, state, and federal regulations.
- Lead emergency preparedness planning and drills in coordination with school leadership.
- Manage internal and external school communications to ensure clarity, consistency, and alignment with school values.
- Support leadership in preparing materials for Board meetings, community events, and fundraising initiatives.
- Serve as a liaison between the school and external partners, ensuring clear and timely communication.
- Bachelor’s degree required; Master’s degree or MBA preferred.
- 5+ years of operations, finance, or communications leadership experience, preferably in a school or mission-driven organization.
- Demonstrated experience managing budgets and implementing systems across teams.
- Excellent written and verbal communication skills, with a strong attention to detail.
- Proven ability to manage staff, prioritize tasks, and meet deadlines in a fast-paced environment.
- Mission-driven, with a commitment to equity, excellence, and community-centered leadership.
- Competitive salary based on experience
- Comprehensive health, dental, and vision benefits
- Retirement plan options
- Paid vacation and holidays
- Professional development opportunities
Apply for this position
Required*